The first ever AI chatbot assistant of CLP was introduced in the facebook messenger platform to provide fans with the latest promotional offers, life tips about electric appliance as well as it’s renown CRM scheme “EcoReward”. The chatbot allows fans to engage with CLP on 24/7 basis with instant response. We successfully achieved a higher engagement rate and enabled our client to provide more personalised conversation for fans.
We aimed to develop a full-functioned and permanent chatbot to increase the user experience of page followers. In a few clicks, followers can acquire something juicy like the latest promotional offers, living tips and membership scheme. It is not only super user-friendly, we also tried to make it communicate with you in a friendly way.